Does the AI decide anything on its own?
No. SmartRetro detects, surfaces, and recommends; people decide. Signals wait for a human verdict, briefs are inputs to your meeting, and action items are created and closed by your team.
What does SmartRetro read?
Only what you opt in: Slack channels you subscribe (never DMs), events from repos and trackers you connect. Source code is never stored. The full specifics live on the Trust & security page.
Does SmartRetro read our source code?
No. Code-host integrations read metadata — pull requests, merges, pipeline outcomes — never the contents of your repositories. See GitHub and GitLab.
What is a signal?
Something in your team’s activity that crossed a threshold worth attention — a repeated blocker, a service that keeps paging, a theme recurring across retros. Signals appear in a feed, link back to their source, and wait for your verdict. See Signals.
What happens when a signal is wrong?
Mark it as Noise — that’s the point of verdicts. SmartRetro raises its threshold for similar patterns, and repeated noise verdicts quiet that shape of signal down. You can also Mute a shape to suppress it for a while.
What is the brief?
The prep assembled before each retro: what happened since last time, which commitments are still open, and the topics your team flagged to discuss. It’s delivered about a day before the meeting. See The brief.
Can I use SmartRetro without connecting anything?
Yes. Retros, voting, and action items all work with no integrations connected — you just won’t get a signal feed or a populated brief until a source is connected. See the quickstart.
How do teams work?
Everything — signals, retros, action items — belongs to a team, and the team switcher sets your scope: one team, or “All my teams” aggregated. See Teams and scope.
Can I change someone’s role or remove a member?
Not yet from the app. Today, roles are set when you invite someone, and you can cancel a pending invitation but not change or remove an existing member. For those, contact us via Send feedback → I have a question. See Inviting your team.
What happens to an overdue action item?
It’s flagged, its owner is nudged in Slack, and it’s carried forward into the next retro’s brief with a count of how many cycles it has survived — so slipping commitments stay visible instead of disappearing. See Action items.
How do I find a past decision?
Use Recall — search your retros, summaries, themes, and watched Slack channels for a topic, with a link back to every source. It’s also available as /smartretro recall in Slack.
Which integrations are supported?
Slack, GitHub, GitLab, and Linear, with Jira and more arriving during beta. Each integration is read-only and default-off. See the integrations guides.
Can I bring my own LLM key?
Yes. Organizations can supply their own OpenAI or Anthropic key so model calls run under their account. Without a usable key on an AI-enabled plan, AI features pause while rule-based signals keep flowing. See Bring your own LLM key.
How is SmartRetro priced?
Per active team, across four tiers. Archiving a team frees its slot. Current plans and limits are on the pricing page; see also Organization settings and billing.
How do I get access?
SmartRetro is in a closed beta. Join the waitlist and we’ll reach out as we open seats.
I have a question that isn’t here.
Use the in-app Send feedback → I have a question option — it reaches us directly, and during beta we answer these ourselves.